Order Cycle Time
What is the Order Cycle Time?
Order cycle time describes the time from order receipt to delivery to the customer.
Significance
It is a key KPI for speed and competitiveness in fulfillment.
Benchmarks
- Same-day: < 24 hours
- Standard: 24–48 hours
Key influencing factors
- picking
- packing
- shipping processes
- system speed
Optimization
- automation
- process standardization
- prioritization
Relation to other KPIs
Practical example
Optimization reduces throughput time from 48 to 24 hours:
→ higher customer satisfaction
❓ FAQ
Why is the Order Cycle Time so important?
It directly affects delivery speed.
How can you measure it?
About timestamps in the Warehouse Management System (WMS).
Conclusion
Order cycle time is one of the most important competitive factors in modern fulfillment.