Bitergo WMS Academy

Info Mobile App Documentation

Written by Bitergo | Aug 2, 2026, 8:04:21 PM

Documentation Info Mobile App

Introduction
Basic Concepts
User Interface
Step-by-Step Guide to the App
    Login
        Manually entering your login credentials
        Scanning Your Personal QR Code
    Home Screen
        Instructions
    Search for Handling Unit Screen
        Handling Unit Information Screen
        Item Detail Screen
        Stored Units Screen
        Instructions for showing information about a handling unit
    Search for Bin Location Screen
        Bin Location Information Screen
        Item Detail Screen
        Stored Units Screen
        Instructions for showing information about a bin location
    Show all items Screen
        Item Detail Screen
        Stored Units Screen
        Instructions for showing all items
    Item Screen
    Sidebar Menu
        Settings
Additional Resources

Introduction

The Info Mobile App is designed to help warehouse staff quickly retrieve all essential information about handling units, bin locations, and items on the shop floor. Its intuitive user interface helps users get fast answers about which handling units are stored in a specific bin location, which items are contained on a specific handling unit, or details about a particular item.

Basic Concepts

To retrieve information about an object, first select the type of object you want to look up. You can choose between a handling unit, a bin location, an item, or display a list of all available items to choose from. Then scan the object’s code to display its information.

The Info Mobile App does not allow you to change any information about objects; it only displays information. If you need to make changes, please use the Correction Mobile App instead.

User Interface

The Info Mobile App features the standard mobile app user interface of Bitergo WMS. For details, see the chapter on User Interface and User Experience.

Step-by-Step Guide to the App

Login

You can log in to the app in two ways:

  • by entering your user credentials manually
  • by scanning your personal QR code in the Bitergo WMS user portal

Manually entering your login credentials

In the "Username" field, enter the email address you used to register with Bitergo WMS, and in the "Password" field, enter your password. Click the "Log In" button to log in to the system. You will be logged in and redirected to the app's home screen. If necessary, you can use the "Change Server" button to enter or change the server address of your Bitergo WMS manually.

 

Scanning Your Personal QR Code

Click the QR code icon to open the camera. Log in to the user portal via a browser on another device and use the camera to scan your personal QR code. It contains your user information, password, and the server address. As soon as the QR code is scanned, you will be logged in and taken to the app’s home screen.

Home Screen

From the home screen of the Info Mobile App, you can open the sidebar menu by tapping the menu icon in the upper-left corner of the header. Using the sidebar menu, you can log out, view the legal notice, or adjust settings; for more information, see the "Sidebar Menu" section.

In the main area of the home screen, you’ll find the following buttons:

  • HANDLING UNIT
  • BIN LOCATION
  • SHOW ALL ITEMS
  • ITEM

Instructions

  1. To retrieve information about handling units and their contents, press the "HANDLING UNIT" button.
  2. To retrieve information about a specific bin location and what handling units are stored in it, press the "BIN LOCATION" button.
  3. To show a list of all items contained in the master data, press the "SHOW ALL ITEMS" button.
  4. To retrieve information about a particular item, press the "ITEM" button.

Search for Handling Unit Screen

 

After pressing the HANDLING UNIT button, a scan dialog opens. Scan the handling unit you want to inspect or enter the handling unit number manually. Then confirm with OK, or press CANCEL to return to the home screen.

Handling Unit Information Screen

After selecting a handling unit, the Handling Unit Information screen opens. It displays details about the selected handling unit, such as its number, description, status, and bin location. Below that, it shows a list of all items stored on the handling unit, including their item names, descriptions, and quantities.

Tap an item in the list to open the Item Detail screen.

In the header, you will find:

  • the “Back” icon (left arrow) on the left side; it cancels the process and returns you to the home screen
  • the word "Info"
  • the "Refresh" icon
  • the additional menu icon (three dots stacked vertically) on the far right

In the additional menu, you will find the “Verify Identifier...” option. When selected, the “Scan identifier” dialog opens. Scan a barcode or another code on the handling unit or on one of the items to retrieve more information about the scanned object.

Item Detail Screen

 

After selecting an item, the Item Detail screen opens. This screen displays detailed information about the selected item, including its item number, description, quantity, and related storage information.

In the header you will find:

  • the “Back” icon (left arrow) on the left side, which returns you to the previous screen.
  • the Item description
  • the additional menu icon (three dots stacked vertically) on the far right.

The additional menu holds the following options:

  • Stored Units...: Tap this to see on which handling units the item is stored. This opens the "Stored Units" screen.
  • Print Item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.


Stored Units Screen

You can reach the "Stored Units Screen" through the additional menu on the "Item Detail Screen". The "Stored Units Screen" shows a list of all bin locations and handling units, including quantities, in which the item is stored.

In the header you will find:

  • the “Back” icon (left arrow) on the left side: it returns you to the previous screen.
  • the word Info
  • the "Refresh" icon
  • the additional menu icon (three dots stacked vertically) on the far right with the following entries
    • Open All: Expands all bin locations in the list to show the handling units stored in that locations
    • Close All: Hides the handling units and collapses the list
    • Print item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.
    • Item detail: Tap to view the "Item Detail Screen" for the selected item.

Instructions for showing information about a handling unit

  1. Press the "HANDLING UNIT" button on the home screen.
  2.  Scan the handling unit you want to inspect or enter the handling unit number manually. Then confirm with OK, or press CANCEL to return to the home screen.
     
  3.  After selecting a handling unit, the "Handling Unit Information screen" opens. Tap an item in the list to open the "Item Detail screen".
     
  4. After selecting an item, the Item Detail screen opens. This screen displays detailed information about the item, such as an image, item number, description, notes, units, classifications, and any other master data. Scroll down to view more information. 
     
  5. From the "Item Detail Screen" you can use the options in the additional menu to
    1. either print a label for the item or
    2. open the "Stored Units Screen", which shows a list of all bin locations and handling units, including quantities, in which the item is stored.

Search for Bin Location Screen

After pressing the BIN LOCATION button, a scan dialog opens. Scan the bin location you want to inspect or enter the bin location number manually. Then confirm with OK, or press CANCEL to return to the home screen.

 


Bin Location Information Screen

After selecting a bin location, the Bin Location Information screen opens. It displays details about the selected bin location, such as its number, description, status, and the handling units currently stored in it.

Below that, it shows a list of all handling units stored in that bin location including the list of items stored on the handling unit, the item numbers, descriptions, and quantities.

Tap an item in the list to open the Item Detail screen.

In the header, you will find:

  • the “Back” icon (left arrow) on the left side cancels the process and returns you to the home screen.
  • the word "Info"
  • the "Refresh" icon
  • the additional menu icon (three dots stacked vertically) on the far right with the following entries
    • Open All: Expands all handling units in the list to show the items stored on them
    • Close All: Hides the items and collapses the list
    • Print item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.
    • Item detail: Tap to view the "Item Detail Screen" for the selected item.

Item Detail Screen

After selecting an item, the Item Detail screen opens. This screen displays detailed information about the item, such as an image, item number, description, notes, units, classifications, and any other master data. Scroll down to view more information.

In the header you will find:

  • the “Back” icon (left arrow) on the left side, which returns you to the previous screen.
  • the Item description
  • the additional menu icon (three dots stacked vertically) on the far right.

The additional menu holds the following options:

  • Stored Units...: Tap this to see on which handling units the item is stored. This opens the "Stored Units" screen.
  • Print Item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.

Stored Units Screen

You can reach the "Stored Units Screen" through the additional menu on the "Item Detail Screen". The "Stored Units Screen" shows a list of all bin locations and handling units, including quantities, in which the item is stored.

In the header you will find:

  • the “Back” icon (left arrow) on the left side: it returns you to the previous screen.
  • the word Info
  • the "Refresh" icon
  • the additional menu icon (three dots stacked vertically) on the far right with the following entries
    • Open All: Expands all bin locations in the list to show the handling units stored in that locations
    • Close All: Hides the handling units and collapses the list
    • Print item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.
    • Item detail: Tap to view the "Item Detail Screen" for the selected item.

Instructions for showing information about a bin location

  1. Press the "BIN LOCATION" button on the home screen.
  2. Scan the handling unit you want to inspect or enter the handling unit number manually. Then confirm with OK, or press CANCEL to return to the home screen.

     
  3. After scanning a bin location, the "Bin Location Information screen" opens. Tap an item in the list to open the "Item Detail screen".
  4. After selecting an item, the Item Detail screen opens. This screen displays detailed information about the item, such as an image, item number, description, notes, units, classifications, and any other master data. Scroll down to view more information. 
  5. From the "Item Detail Screen" you can use the options in the additional menu to
    1. either print a label for the item or
    2. open the "Stored Units Screen", which shows a list of all bin locations and handling units, including quantities, in which the item is stored. 

Show all items Screen

After pressing the SHOW ALL ITEMS button, the app displays a list of all items available in the master data.

   
On this screen a list of all items that are stored in your Bitergo WMS master data is displayed. Every row shows the item number, the item description and the image of the item.

Tap an item in the list to open the Item Detail screen.

In the header, you will find:

  • the “Back” icon (left arrow) on the left side cancels the process and returns you to the home screen.
  • the word "Info"
  • the "Refresh" icon
  • the additional menu icon (three dots stacked vertically) on the far right with the following entries
    • Apply Filter
    • Remove Filter
    • Scan Barcode

Tap on "Apply Filter" to apply a text filter to the list or scan a particular item. A scan dialog opens where you can either scan an item code or enter text manually to filter the list.

   

If you want to clear the filter tap on "Remove Filter" in the additional menu.

Item Detail Screen

After selecting an item, the Item Detail screen opens. This screen displays detailed information about the item, such as an image, item number, description, notes, units, classifications, and any other master data. Scroll down to view more information.

 

In the header you will find:

  • the “Back” icon (left arrow) on the left side, which returns you to the previous screen.
  • the Item description
  • the additional menu icon (three dots stacked vertically) on the far right.

The additional menu holds the following options:

  • Stored Units...: Tap this to see on which handling units the item is stored. This opens the "Stored Units" screen.
  • Print Item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.

Stored Units Screen

You can reach the "Stored Units Screen" through the additional menu on the "Item Detail Screen". The "Stored Units Screen" shows a list of all bin locations and handling units, including quantities, in which the item is stored.

In the header you will find:

  • the “Back” icon (left arrow) on the left side: it returns you to the previous screen.
  • the word Info
  • the "Refresh" icon
  • the additional menu icon (three dots stacked vertically) on the far right with the following entries
    • Open All: Expands all bin locations in the list to show the handling units stored in that locations
    • Close All: Hides the handling units and collapses the list
    • Print item label: Tap this to print an item label. In the dialog, you can choose the number of labels to print and scan a label printer or enter the printer code manually.
    • Item detail: Tap to view the "Item Detail Screen" for the selected item.

Instructions for showing all items

  1. Press the "SHOW ALL ITEMS" button on the home screen.
       
  2. The Show all items Screen opens. From here you can either select an item directly and tap on it to open the "Item Detail Screen" or filter the list via the additional menu option "Apply Filter".
  3. From the "Item Detail Screen" you can use the options in the additional menu to
    1. either print a label for the item or
    2. open the "Stored Units Screen", which shows a list of all bin locations and handling units, including quantities, in which the item is stored. 

Item Screen

After pressing the ITEM Button, a scan dialog opens. Here you can select between

  • Stored Units
  • Details

to either show the "Stored Units Screen" of an item or to show the "Item Detail Screen" of an item.

Scan the item you want to inspect or enter the item number manually. Then confirm with OK, or press CANCEL to return to the home screen.

Refer to previous sections of this documentation to find out more information on the "Stored Units Screen".

Tap an item in the list to open the "Item Detail screen". Refer to previous sections of this documentation to find out more information on the "Items Detail Screen".

Sidebar Menu

Click the menu icon in the upper-left corner to open the sidebar. In the sidebar, you’ll see your email address—the one you used to log in to Bitergo WMS—at the top of the header. Below that, you’ll see three menu items:

  • Log Off: Click “Log Off” to log out of the app.
  • Imprint: The legal notice, additional information about Bitergo WMS, and contact information for the support team
  • Settings (in the Administration category)

Settings

On the Settings page, you’ll find the following entries:

Category: Administration

  • Language: Sets the language of the app’s interface. The app must be restarted for the change to take effect.
  • Address: Displays the server address.
  • Send Log: Sends the error log to the server.
  • Reload System Properties: Reloads the system properties from the server

Category: Scan

  • Scan Prefix: Sets a prefix after which the input field is cleared.
  • Scan Postfix: Specifies a postfix after which the input field is cleared.
  • Send Enter after Pre- and Postfix: Triggers an Enter key event after the pre- and postfix have been registered in the scan.
  • Remove leading zeros: Removes leading zeros from the scanned barcode

Category: Device Settings

  • Camera: Enables the device’s camera for use by the app.

Category: View

  • Show tenant: Displays the tenant in the UI.
  • Pages Interval: Specifies how many items are displayed per page.  



Additional Resources
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