Table of Contents: Store Mobile App

Introduction
Basic Concepts
User Interface
Step-by-Step Guide to the App
    Login
        Manually entering your login credentials
        Scanning Your Personal QR Code
    Home Screen
        Instructions
    Handling units
        "Handling units" Page
        Additional Menu
        "Please Withdraw" Page
        "Please Move Inventory" Page
        Change Destination Bin Location
        Instructions for Storing a Handling unit
    "Received Deliveries" Page
        "Handling units" Page
        Additional Menu
        "Please Withdraw" Page
        "Please Move Inventory" page
        Put away additional handling units from the delivery
        Change the destination bin location
        Instructions for putting a handling unit into stock using the “Received Deliveries” button
    "Storage orders" Page
        "Please Withdraw" page
        "Please Move Inventory" page
        Instructions for Processing Storage Orders
Sidebar Menu
    Settings
Additional Resources
    Getting Started Tutorial

Introduction

After delivered goods have been accepted at the receiving area and posted in Bitergo WMS, the storage process begins. Using the Store Mobile App, warehouse staff can pick up goods from the receiving area and store them in the warehouse. The app suggests a suitable bin location for the selected goods based on the preconfigured storing/put away strategy and the goods’ properties defined in the master data.

Basic Concepts

The first step in the storing process is selecting the receiving location from which goods are to be put away. This displays all handling units, all deliveries, and all open storage orders in the app that are located at this receiving location.

Next, the employee selects one or more handling units for storage using the following options:

• Handling units: Displays a list of all handling units located at this receiving location. From this list, the employee can select the handling unit they wish to put into storage.
• Received Deliveries: Displays a list of all deliveries/goods receipts located at this goods receipt/ incoming goods station. After selecting a delivery, all handling units associated with that delivery are displayed. This allows the employee to put the handling units into storage sorted by delivery.
• Storage orders: Displays all open storage orders that have not yet been completed. From this list, the employee can select a storage order to complete it.

In the third step, the storage takes place. After selecting and scanning the handling unit to be put away, the app suggests a suitable storage bin location. The employee can accept the bin location and put the handling unit away there, select a different storage bin location, or cancel the process.

User Interface

The Store Mobile App uses the standard Bitergo WMS mobile app user interface. For more details, see the chapter on User Interface and User Guidance.

Step-by-Step Guide to the App

Login

You can log in to the app in two ways:

• by manually entering your user credentials
• by scanning your personal QR code from the Bitergo WMS user portal

Manually entering your login credentials

In the "User" field, enter the email address you used to register with Bitergo WMS, and in the "Password" field, enter your password. Click the "Login" button to log in to the system. You will be logged in and redirected to the app’s home screen. If necessary, you can use the "Change Server" button to manually enter or change the server address of your Bitergo WMS.

Scanning Your Personal QR Code

Click the QR code icon to open the camera. Log in to the user portal using a browser on another device and scan your personal QR code with the camera. It contains your user information, password, and the server address. As soon as the QR code is scanned, you will be logged in and redirected to the app's home screen.

Home Screen

From the home screen of the Store Mobile App, you can open the sidebar menu by tapping the menu icon in the top-left corner of the header. Through the sidebar menu, you can log out, view the legal notice, or adjust settings; for more information, see the “Sidebar Menu” section.

At the very top of the home screen, you’ll find the “Bin location” field. Scan the code for the receiving location (Receive Delivery/ RD location) where the delivered goods you want to store in the warehouse are located, or enter the name of the receiving location (Receive Delivery/ RD location) manually using the keyboard to activate the buttons below it.

Directly below the "Bin location" field on the home page, you’ll find the following buttons:

• Handling units: Displays a list of all handling units currently located at this receiving area. From this list, the employee can select the handling unit they wish to put into storage.
• Received Deliveries: Displays a list of all deliveries/goods receipts at this goods receipt location (RD location). After selecting a delivery, all handling units associated with that delivery are displayed. This allows the employee to put handling units into stock sorted by delivery.
• Storage orders: Displays all open storage orders that have not yet been completed. From this list, the employee can select a storage order to complete it.

These buttons are only activated after you have selected a bin location (Receive Delivery Location). Click the "Refresh/Reload" icon in the upper-right corner of the header to reload the number of handling units at the selected goods receipt location.

Instructions

1. Scan the code for the goods receipt location with the device or enter the name (or number) of the receiving location using the keyboard in the "Bin location" field, then press "Enter."
2. The name of the selected goods receipt location appears in the “Bin location” field, and a green checkmark on the right side of the field confirms that the location is selected in the app. The buttons for selecting the shipments to be put away are activated.
3. Select an option for how to display and sort the handling units you want to put into storage:
   • By handling units
   • By received deliveries
   • By storage orders

Handling units

After you select the goods receipt location and click the "Handling units" button, the "Handling units" page opens.

"Handling units" Page

The "Handling units" page displays a list of all handling units located at this goods receipt location.

In the header, you’ll find:

• the “Back” icon (left-pointing arrow) on the left side closes the page and takes you back to the home page.
• the page name: “Handling units”
• the "Refresh/Reload" icon: Click the "Refresh/Reload" icon to reload the list of handling units at the selected goods receipt location.
• the additional menu icon (three dots stacked vertically) on the far right.

In the main work area, you’ll find the list of handling units and the items contained in each handling unit.

In the grey areas, the handling units are displayed with the following information:

• Name / Number of the handling unit
• Bin location where the handling unit is located
• Type of loading aid / load support for the handling unit

Below each handling unit, the individual items on the handling unit are listed one below the other. The following information is displayed for each item:

• Item number
• Item image
• Description

Select a handling unit from the list that you would like to put into storage. When you select a handling unit, Bitergo WMS checks whether it can be put into storage and, if successful, displays the “Please Withdraw” page—that is, the intake dialog (removal from the bin location)—to start the operational process.

Additional Menu

Using the additional menu in the upper-right corner of the header, you can collapse the list via the “Close All” menu item so that only the handling unit numbers are displayed or expand the list via the “Open All” menu item to view the items contained in the handling units. The expanded view is the default view.

"Please Withdraw" Page

After you select a handling unit from the list, the “Please Withdraw” page opens.

The following information is displayed here:

• the transport ID of the storage order, which is automatically generated by Bitergo WMS,
• the number of the handling unit to be put away, which has just been selected
• the source, i.e., the goods receipt bin location where the handling unit is located.

Below that are two buttons:

• the "WITHDRAW" button: Click the "WITHDRAW" button to Withdraw the handling unit from the goods receipt location and write it off. After you have written off the handling unit, you must transport it to the bin location suggested on the next page (Please Move Inventory) to put it into storage there.
• the "CANCEL" button: Click the "Cancel" button to cancel the process or "Abort" to abort the cancelling.

"Please Move Inventory" Page

By clicking the "Withdraw" button on the "Please Withdraw" page, you confirm the removal of the handling unit from the goods receipt location. The "Please Move Inventory" page will now open, displaying a suggested destination bin location to which you must transport the removed handling unit to store it there.

In the header, you will find the following information:

• The page title: “Please Move Inventory”
• The additional menu: You can use the additional menu to change the destination bin location if necessary.

In the main work area, you’ll find the following information:

• "ID": the transport ID of the storage order, which is automatically generated by Bitergo WMS,
• "Handling unit": The number of the handling unit to be put away
• "Destination": The destination bin location suggested by Bitergo WMS.
• "Destination Full": If the destination bin location is full after storing the handling unit, you can check the checkbox "Destination Full".

Below that are two buttons:

• the "STORE" button: Store the handling unit in the bin location and click the "STORE" button to post the handling unit to that location.
• the "CANCEL" button: Click the "Cancel" button to cancel the operation.

Change Destination Bin Location

You can change the suggested bin location using the additional menu on the "Please move Inventory" page. As a user, you’ll see this option after you’ve Withdrawn the handling unit from the goods receipt location. If, for any reason, the suggested bin location is unavailable, you can move the handling unit to another suitable, available bin location to store it there. Store the goods there, then click the three-dot menu in the header on the right and select “Change Destination Bin location...” from the menu. A dialog box will open where you can specify the new bin location. At the very top of the dialog box, it says “Search for:”. Below that is the “Bin location” field for entering the bin location. Next to it is the “Scan” icon. Below that are the “CANCEL” and “OK” buttons.

To specify a new bin location, you can:

• press the "Scan" icon. The scanner will open. Scan the barcode for the bin location. The name of the bin location will appear in the "Bin location" field. Confirm by clicking "OK."
• manually enter the number or name of the bin location using the keyboard. To do this, click in the field to open the keyboard, enter the bin location number, and confirm with “OK.”

Instructions for Storing a Handling unit

1. Click the "Handling units" button to display the list of handling units.
2. Select a handling unit that you want to put into storage
3. Withdraw the handling unit from the goods receipt location and load it onto your transport vehicle (forklift, pallet jack, etc.). Confirm the removal by clicking the "WITHDRAW" button.
4. Transport the handling unit to the suggested bin location. Place the handling unit in the bin location, scan the bin location code to confirm and complete the storage by clicking the "STORE" button. If the bin location is full after placing the handling unit, check the "Destination Full" checkbox to inform Bitergo WMS that this bin location is now full and no more goods can be stored there.
5. If the bin location is full, move the handling unit to another suitable bin location, store it there, and select the “Change Bin location...” function from the three-dot menu in the header. Scan the number of the new bin location and confirm with “OK”.
6. Repeat this process for all handling units located at the selected goods receipt location.
7. Once you have put away all the handling units that were on the selected goods receipt location, the "No handling units available!" page will appear

"Received Deliveries" Page

The "Received Deliveries" page displays a list of all deliveries/goods receipts located at this goods receipt location. After you select a delivery from the list, all handling units belonging to that delivery are displayed. This allows you to put the handling units into storage sorted by delivery.

In the header, you’ll find:

• the “Back” icon (left-pointing arrow) on the left side closes the page and takes you back to the home page.
• the page name: “Received Deliveries”

In the main work area, you’ll find the list of deliveries/goods received with the following information:

• Delivery/goods receipt number
• Sender’s name
• Number of handling units included in this delivery
• Processing status, pending or completed

Select a shipment from the list whose handling units you want to put into storage. The "Handling units" page will open, displaying a list of all handling units associated with this shipment.

From this step onward, the storage process is identical to what it would be if you had selected the “Stock Keeping Units” option on the home page. Next, the "Handling units" page appears, where you can select a specific handling unit for storage; after selection, the "Please Withdraw" page appears, where you confirm the removal of a handling unit from the goods receipt location; then the "Please Move Inventory" page appears, where you confirm the storage of the selected handling unit to the new bin location.

"Handling units" Page

The “Handling units” page displays a list of all handling units located at this goods receipt location.

In the header, you’ll find:

• the “Back” icon (left arrow) on the left side cancels the current action and returns you to the home page.
• the page name: "Handling units"
• the "Refresh/Reload" icon: Click the "Refresh/Reload" icon to reload the list of handling units at the selected goods receipt location.
• the additional menu icon (three dots stacked vertically) on the far right.

In the main work area, you’ll find the list of handling units and the items contained in each handling unit.

The handling units are displayed in the respective grey areas with the following information:

• Name / Number of the handling unit
• Bin location where the handling unit is located
• Type of loading aid for the handling unit

Below each handling unit, the individual items stored on it are listed one below the other. The following information is displayed for each item:

• Item number
• Item image
• Description

Select a handling unit from the list that you want to put into storage. When you select a handling unit, Bitergo WMS checks whether it can be put into storage and, if successful, displays the "Please Withdraw" page—that is, the intake dialog (removal from the bin location)—to start the operational process.

Additional Menu

Using the additional menu in the upper-right corner of the header, you can collapse the list via the “Close All” menu item so that only the handling unit numbers are displayed or expand the list via the “Open All” menu item to view the items contained in the handling units. The expanded view is the default view.

"Please Withdraw" Page

After you select a handling unit from the list, the “Please Withdraw” page opens.

The following information is displayed here:

• the transport ID of the storage order, which is automatically generated by Bitergo WMS,
• the number of the handling unit to be put away, which has just been selected
• the source, i.e., the goods receipt storage bin where the handling unit is located.

Below that are two buttons:

• the "WITHDRAW" button: Click the "WITHDRAW" button to remove the handling unit from the goods receipt location and remove it from the source bin location. After you have removed the handling unit, you must transport it to the bin location suggested on the next page (Please Move Inventory) to put it into storage there.
• the "CANCEL" button: Click the "Cancel" button to cancel the process.

"Please Move Inventory" page

By clicking the "Withdraw" button on the "Please Withdraw" page, you confirm the removal of the handling unit from the goods receipt location. The "Please Move Inventory" page will now open, displaying a suggested destination bin location to which you must transport the withdrawn handling unit for storage.

In the header, you will find the following information:

• The page title: “Please Move Inventory”
• The additional menu: You can use the additional menu to change the destination bin location if necessary.

In the main work area, you’ll find the following information:

• "ID": the transport ID of the storage order, which is automatically generated by Bitergo WMS,
• "Handling unit": The number of the handling unit to be put away
• "Destination": The destination bin location suggested by Bitergo WMS.
• "Destination Full": If "Destination Full"

Below that are two buttons:

• the "STORE" button: Store the handling unit in the bin location and click the "STORE" button to post the handling unit to that location.
• the "CANCEL" button: Click the "Cancel" button to cancel the operation.

Put away additional handling units from the delivery

After you have put away the first handling unit from the list, the app will display the list of the remaining handling units from this delivery. Now repeat the process to remove the remaining handling units from the goods receipt location and store them in a new bin location.

Change the destination bin location

You can change the suggested bin location via the additional menu on the “Please Move Inventory” page. This option becomes available after you have removed the handling unit from the goods receipt location. If, for any reason, the suggested bin location is unavailable, you can move the handling unit to another suitable, available bin location to store it there. Store the goods there, then click the three-dot menu in the header on the right and select “Change Destination Bin location...” from the menu. A dialog box will open where you can specify the new bin location. At the very top of the dialog box, it says “Search for:”. Below that is the “Bin location” field for entering the bin location. Next to it is the “Scan” icon. Below that are the “CANCEL” and “OK” buttons.

To specify a new bin location, you can:

• press the "Scan" icon. The scanner will open. Scan the barcode for the bin location. The name of the bin location will appear in the "Bin location" field. Confirm by clicking "OK."
• manually enter the number or name of the bin location using the keyboard. To do this, click in the field to open the keyboard, enter the bin location number, and confirm with “OK.”

Instructions for putting a handling unit into stock using the “Received Deliveries” button

1. Click the "Received Deliveries" button to display the list of all received deliveries / goods receipts.
2. Select a delivery from the list whose handling units you want to put into storage.
3. The "Handling units" page will open, displaying a list of all handling units associated with this shipment.
4. Select a handling unit that you want to put into storage.
5. Remove the handling unit from the goods receipt location and load it onto your transport vehicle (forklift, pallet jack, etc.). Confirm the removal by clicking the "WITHDRAW" button.
6. Transport the handling unit to the suggested bin location. Place the handling unit in the bin location, scan the bin location code to confirm and complete the storage by clicking the "Store" button. If the bin location is full after placing the handling unit, check the "Destination Full" checkbox to inform Bitergo WMS that this bin location is now full and no more goods can be stored there.
7. If the bin location is full, move the handling unit to another suitable bin location, put it into storage there, and select the “Change Bin location...” function from the three-dot menu in the header. Scan the number of the new bin location and confirm with “OK”.
8. After you have put away the first handling unit from the list, the app will display the list of the remaining handling units from this shipment.
9. Now repeat the process to remove the remaining handling units from the goods receipt location and store them in a new bin location.

Once you have put all handling units from the selected shipment into storage, the message “No handling units available!” will appear. Tap the “Back” icon in the header to return to the list of received shipments, from which you can select another shipment to continue the storage process. The delivery you just put into storage can also be found on the list; its status is now “Completed.”

"Storage orders" Page

The "Storage orders" page displays a list of all open storage orders initiated from this goods receipt station that have not been completed or cancelled. A storage order is a transport order and always refers to a single handling unit.

In the header, you will find:

• the “Back” icon (left arrow) on the left side cancels the current action and returns you to the home page.
• the page name: “Storage orders”

In the main work area, you’ll find the list of open storage orders with the following information:

• Transport order number
• Source bin location
• Destination bin location
• Name/number of the handling unit

After you select a storage order from the list, the process continues. The "Please Withdraw" page appears, where you confirm the removal of a handling unit from the goods receipt location; this is followed by the "Please Move Inventory" page, where you confirm the storage of the selected handling unit to the new bin location.

"Please Withdraw" page

After you select a handling unit from the list, the “Please Withdraw” page opens.

The following information is displayed here:

• the transport ID of the storage order, which is automatically generated by Bitergo WMS,
• the number of the handling unit to be put away, which has just been selected
• the source, i.e., the goods receipt storage bin where the handling unit is located.

Below that are two buttons:

• the "WITHDRAW" button: Click the "WITHDRAW" button to Withdraw the handling unit from the goods receipt location and write it off. After you have written off the handling unit, you must transport it to the bin location suggested on the next page (Please Move Inventory) to put it into storage there.
• the "CANCEL" button: Click the "Cancel" button to cancel the process.

"Please Move Inventory" page

By clicking the "Withdraw" button on the "Please Withdraw" page, you confirm the removal of the handling unit from the goods receipt location. The "Please Move Inventory" page will now open, displaying a suggested destination bin location to which you must transport the Withdrawn handling unit for storage.

In the header, you will find the following information:

• The page title: “Please Move Inventory”
• The additional menu: You can use the additional menu to change the destination bin location if necessary.

In the main work area, you’ll find the following information:

• "ID": the transport ID of the storage order, which is automatically generated by Bitergo WMS,
• "Handling unit": The number of the handling unit to be put away
• "Destination": The destination bin location suggested by Bitergo WMS.
• "Destination Full": If "Destination Full"

Below that are two buttons:

• the "STORE" button: Store the handling unit in the bin location and click the "STORE" button to post the handling unit to that location.
• the "CANCEL" button: Click the "Cancel" button to cancel the operation.

After you have completed the storage order by placing the goods in storage and confirming the posting, the list of open storage orders will be displayed again. When all storage orders are complete, the message “No handling units available!” appears.

Instructions for Processing Storage Orders

1. Click the "Storage orders" button to display the list of open storage orders.
2. Select an order from the list that you would like to complete. The “Please Withdraw” page will open.
3. Remove the handling unit from the goods receipt location and load it onto your transport vehicle (forklift, pallet jack, etc.). Confirm the removal by clicking the "WITHDRAW" button.
4. Transport the handling unit to the suggested bin location. Place the handling unit in the bin location, scan the bin location code to confirm and complete the storage by clicking the “Store” button. If the bin location is full after placing the handling unit, check the “Destination Full” checkbox to inform Bitergo WMS that this bin location is now full and no more goods can be stored here.
5. If the bin location is full, move the handling unit to another suitable bin location, store it there, and select the “Change Bin location...” function from the three-dot menu in the header. Scan the number of the new bin location and confirm with “OK”.
6. A list of the remaining open storage orders will now appear. Repeat the process to complete the remaining open storage orders.

Once you have completed all open storage orders, the message “No handling units available!” will appear. Tap the “Back” icon in the header to return to the home screen of the Store Mobile App.

Sidebar Menu

Clicking the menu icon in the upper-left corner opens the sidebar. In the sidebar, you’ll see your email address—the one you used to log in to Bitergo WMS—at the top of the header. Below that, you’ll see three menu items:

• Log Off: Click “Log Off” to log out of the app.
• Legal Notice: The legal notice, additional information about Bitergo WMS, and contact information for the support team
• Settings (in the Administration category)

Settings

On the Settings page, you’ll find the following entries:

Category: Administration

• Language: Sets the language of the app’s interface. The app must be restarted for the change to take effect.
• Address: Displays the server address
• Send Log: Sends the error log to the server
• Reload System Properties: Reloads the system properties from the server

Category: Scan

• Scan Prefix: Sets a prefix after which the input field is cleared.
• Scan Postfix: Specifies a postfix after which the input field is cleared.
• Send Enter after Pre- and Postfix: Triggers an Enter key event after the pre- and postfix have been registered in the scan.
• Remove leading zeros: Withdraws leading zeros from the scanned barcode

Device Settings Category

• Camera: Enables the device’s camera for use by the app

Category: View

• Show tenant: Displays the client in the screen
• Scan Destination storage location: When this toggle is enabled, scanning the target bin location is required
• Manual Place Preselection: If you manually select a new destination, that selection is saved.
• Switch between number area or description: This button allows you to switch between displaying the bin location number and the bin location description.

Additional Resources

Getting Started Tutorial